CLC work gloves are covered by a limited lifetime warranty against defects in material and workmanship for the normal life of the product. This warranty does not cover normal wear, abuse, accidents, neglect, or damage caused by use of the product for a purpose other than intended.
Please note that gloves are designed for specific applications and that when working with materials that are highly abrasive or corrosive even high quality gloves will experience accelerated wear. Please ask us for a recommendation if you have any question about the application of a glove for a specific use. CLC gloves are not fire resistant. DO NOT expose to open flame or areas of intense heat.
Warranty claims should be submitted through our website. Products suffering from defects in material or workmanship should be returned to CLC, freight prepaid by the sender. A Return Authorization is required. To submit a claim please select “Contact” from the main menu on our website. When the Contact window appears select “Return Authorization” from the dropdown box, fill in your contact information, and in the “Comments” box please enter the style number or UPC number of your item and describe the related defect. Customer Service will respond via e-mail with your Return Authorization number. When your return is received, we will either repair or replace the item in question, at our discretion.
Discontinued Products
If the product you purchased is no longer available, we will offer you a similar product of equal or greater value.
90-Day Limited Warranty
CLC warrants this product to be free from defects in material and workmanship, under normal use and conditions, for a period of 90 days from the date of purchase. Should this product fail to function in a satisfactory manner, or if service is required by reason of defect or malfunction during the warranty period, CLC will repair or replace the unit, at its discretion.
To return this product to CLC, please contact us via our website (www.goclc.com) to request a Return Authorization (RGA). All merchandise must be returned to CLC freight prepaid by the sender with the RGA number clearly marked on the outside of the package. Your proof-of-purchase in the form of a store receipt that clearly indicates the item purchased and the date of purchase is required with the product. Products returned without a receipt will be charged $25 for repair outside of warranty. Before returning the unit for warranty inspection, please check the unit for operation by installing new batteries. If this does not resolve the issue, remove the batteries and pack the unit in a well-padded shipping carton. Enclose a copy of the store receipt, a note indicating the nature of the defect, and your contact information including name, address, e-mail and daytime phone. Enclose a check or money order for $25 if you are returning your item without a receipt or after the 90-day warranty has expired.
Warranty Disclaimer
This warranty is valid only if the product is used for the purpose for which it is intended. This warranty does not cover products which have been: 1) damaged by negligence, willful acts of abuse, misuse, or accidental damage, 2) damage caused by unauthorized repair or modification, or 3) damage due to excessive heat. Return shipping is not included under this warranty. This warranty is only valid in the U.S. and Canada and does not extend to owners of this product other than the original purchaser.
In no event will CLC or any of its affiliates, contractors, resellers, their officers, directors, shareholders, members, or agents be liable to you or any third party for any consequential or incidental damages, any lost profits, or actual, exemplary, or punitive damages. In no event shall CLC’s liability exceed the purchase price paid by the original purchaser of the product. Some states do not allow limitations on implied warranties or exclusion of consequential damages, so these restrictions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Your acknowledgement and agreement to fully and completely abide by the above mentioned warranty disclaimer is contractually binding to you upon transfer of currency (cash, cashier’s check, money order or credit card) for purchase of your CLC product.
Discontinued Products
If the product you purchased is no longer available, we will offer you a similar product of equal or greater value.
